“If your dream only includes you, it's too small.”

Job title: Dispatcher

Location: NY, NY

Sector: Security

Type: Full-time / On-site

Benefits: Yes

Pay Rate: $20.00 an hour

Our client is adding a team member that provides administrative support with a core focus on answering phones, emails, and text pertaining to shift coverage and attendance tracking.

Position Duties:

• Complete roll calls for assigned shifts.
• Receive call-outs from employees always having an even and professional disposition.
• Follow company notification and support policies by communicating with Field Inspectors to respond to officer situations. Communicate with other team members.
• Act quickly to locate relief for officers holding posts and report all incidents as per company protocols.
• Prepare timely email and text notifications on coverage changes.
• Answer and make telephone calls professionally.
• Reconciliation of timesheets using Win Team.

The Ideal Candidate has the following qualifications:

Education/ Experience:

• High School Diploma / GED
• 2 + years of Admin experience, preferably in the security industry
• Technology Savvy
• Proficient in Microsoft Office
• Proficient in Valiant a plus
• Proficiency in Win Team a plus

Skills & Competencies:

• Strong ability to professionally navigate various types of conversations
• Effective oral and written communication skills
• Must present a friendly, positive, professional image to Clients, employees, supervisors, managers, and the general public.
• Ability to meet strict deadlines

Physical Demands:

• Repeat motions that may include using various body parts
• Sit for long periods of time.
• Use hands to handle, control, or feel objects, tools, or controls.
• Understand the speech of another person.
• Speak clearly so listeners can understand.
• See details of objects that are less than a few feet away.
• See details of objects that are more than a few feet away.
• Use fingers to grasp, move, or assemble very small objects.